My contributions

• Conducted user interviews to understand user needs
• Facilitated project kickoffs to align teams
• Explored use cases to identify opportunities
• Created interactive prototypes to test design concepts
• Ran usability testing to validate designs and gather user feedback
• Iterated on design based on insights from testing

Company

TikTok

Team

1 Product design (me)

1 UX researcher

2 Product Managers

5 Developers

Timeline

Dec 2020 - Feb 2021

About the product

<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/6b73e1b8-48c1-4c3f-bc5f-c5d8929c6229/Lark_Suite_Logo_1.svg" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/6b73e1b8-48c1-4c3f-bc5f-c5d8929c6229/Lark_Suite_Logo_1.svg" width="40px" /> TikTok's parent company, ByteDance has launched its enterprise productivity app Lark (Feishu, China). Being a part of Lark Suite, the ATS system - Lark Hiring is a platform that helps recruiters and interviewers to manage the hiring process efficiently and have a more enjoyable using experience.

</aside>

Redesign the resume allocating workflow for HR

The purpose

The「Resume Buffer Pool」in Lark Hiring is designed to help the HR allocate resumes which cannot be categorized automatically by the system.

The initial access

Locating its entry in the Header is to remind recruiters to classify resumes and promote the evaluation process.

Users

The users are HR professionals and hiring managers responsible for allocating and categorizing resumes at TikTok.

Overview: How do resumes enter「Resume Buffer Pool」